1. Introduction
Equilibrium Mental Health (“we,” “our,” or “us”) is committed to protecting your privacy and providing transparency regarding how information is collected and used on our website, equilibriummh.com. This policy explains how we collect, use, protect, and disclose information obtained through our website, as well as the terms governing use of the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Information submitted through contact or appointment request forms.
This information is collected solely for the purpose of responding to inquiries, scheduling services, or providing requested information.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
- Referring websites
This information is used for website functionality, analytics, and performance optimization.
3. Cookies & Tracking Technologies
What Are Cookies?
Cookies are small data files stored on your device that help improve website functionality and user experience.
How We Use Cookies
Our website may use cookies and similar technologies to:
- Improve site performance and usability
- Analyze website traffic and user behavior
- Support analytics services such as Google Analytics
- Cookies do not collect personally identifiable health information.
- Managing Cookies
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
4. Use of Information
Information collected through this website may be used to:
- Respond to inquiries and requests
- Improve website content and user experience
- Maintain website security
- Comply with legal obligations
We do not sell, rent, or trade personal information.
5. Healthcare Privacy Notice
Information submitted through this website does not establish a provider-patient relationship and is not considered protected health information (PHI) under HIPAA unless and until you become a patient and complete appropriate consent forms through secure channels.
Please do not submit sensitive or confidential health information through website contact forms.
6. Information Sharing
We may share information:
- With service providers who assist in website operations (e.g., hosting, analytics)
- When required by law or legal process
- To protect the rights, safety, or property of Equilibrium Mental Health
All third-party providers are required to maintain appropriate safeguards.
7. Data Security
We take reasonable administrative and technical measures to protect website information from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Visiting external websites is at your own discretion.
9. Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Terms of Use
Informational Purpose
Content on this website is provided for informational purposes only and does not constitute medical, psychiatric, or mental health advice.
No Guarantees
We do not guarantee specific outcomes or results from therapy, treatment, or services described on this website.
Use Restrictions
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt website functionality
- Copy or distribute content without permission
11. Accessibility Commitment
We are committed to making our website accessible to all users. If you experience difficulty accessing content, please contact us so we can assist you.
12. Changes to This Policy
We may update this Privacy & Use Policy periodically without notice.
13. Contact Information
If you have questions about this policy or our privacy practices, please contact:
Equilibrium Mental Health
14300 N. Northsight Blvd, Suite 217
Scottsdale, Arizona 85260
Phone: 480-616-9560
Fax: 480-546-4422
Website: equilibriummh.com